At IP River Ltd (“we,” “our,” “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
1. Information We Collect
- Personal Information — name, email address, company name, and contact details submitted via our contact forms or registrations.
- Technical Data — IP address, browser type, device identifiers, and pages visited, collected through cookies and analytics tools.
- Communications Data — inquiries, feedback, or messages you send to our team.
2. How We Use Your Information
- To respond to your inquiries and provide support.
- To improve our website and services.
- To send updates about events, news, or services (if you consent).
- To ensure website security and prevent fraud.
3. Sharing and Disclosure
We do not sell or rent your personal data. We may share limited information with trusted service providers that help us operate our website, or with legal authorities if required by law.
4. Data Security
We implement administrative, technical, and physical safeguards to protect personal data against unauthorized access or alteration.
5. Data Retention
We retain personal data only as long as necessary to fulfill its purpose or as required by law.
6. Your Rights
- Access, correct, or delete your personal data.
- Withdraw consent to marketing communications.
- Request a copy of your data or lodge a complaint with a data authority.
7. Cookies
We use cookies for analytics and functionality. You may disable cookies in your browser, though some features may not function properly.
8. Updates to This Policy
We may update this policy periodically. The revised version will appear on this page with an updated effective date.
9. Contact Us
Email: admin@ipriver.co.ke
Address: IP River Ltd, Nairobi, Kenya