Background

A leading public healthcare provider serving over one million patients annually experienced repeated firewall outages due to flood-type attacks in September 2020. After evaluating alternative vendors and receiving a strong peer recommendation, the organization chose Radware for its unique hybrid DDoS protection model. This decision marked the start of a multi-phase cybersecurity journey that combined on-premises and cloud-based solutions for enhanced resilience and continuous protection

Challenge

1. Frequent Flood-Type Attacks: Repeated firewall outages disrupted critical operations.

2. Legacy Limitations:Previous solutions lacked the capacity to mitigate both volumetric and application-layer attacks effectively.

3. Visibility and Control:There was a need for enhanced control and real-time insight into the security posture.

4. Evolving Threat Complexity: Increasing attack sophistication required scalable, continuously optimized protection.

Solution

Phase 1: Hybrid DDoS Protection
Radware offered a distinct advantage with its hybrid solution—combining on-premises DefensePro with cloud-based scrubbing. This approach delivered:

- Always-on protection without the need to divert traffic continuously to the cloud.

- The capability to mitigate both volumetric and application-layer attacks on premises.

- Enhanced control and visibility into the overall security posture.

Phase 2: Managed Services and Expansion
By mid-2022, as attack scale and complexity increased, Radware expanded the solution by:

- Providing demo licenses and recommending upgrades (including additional DefensePro devices) to meet rising demand.

- Introducing Managed Services for a three-month trial that featured 24/7 monitoring, real-time traffic analysis, and proactive policy tuning.

Results

With strong support from a trusted partner, stakeholder alignment was achieved, and the organization embarked on a long-term collaboration with Radware.

The client found the Managed Services invaluable, leading to a full-year engagement that further enhanced their cybersecurity strategy.

  • Seamless migration to a hybrid model that addresses both on-prem and cloud challenges
  • Scalable upgrade path to manage increasing attack volumes
  • Enhanced collaboration with trusted partners and Radware experts
  • Reduced operational burden through expert-led Managed Services
  • Established strategic foundation for broader cloud security initiatives

Key Takeaways

The company’s strategic partnership with Radware demonstrates how a Radware’s multi-phase solution has transformed the healthcare provider’s cybersecurity posture. By implementing a unique hybrid DDoS protection model followed by proactive Managed Services, the organization now enjoys robust, scalable protection that minimizes downtime and enhances operational efficiency.

Do you want to know more?

To learn more about how Radware Hybrid & Managed DDoS Protection Solutions can safeguard your organization, Contact Us.